When should I arrive for a show?

30-15 minutes prior to show time.

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What if I'm running late?
Performances begin promptly at the advertised time. We do NOT guarantee late seating!

Latecomers will be seated at the house manager’s discretion.

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Can I vape inside the theater?
Smoking—including vaping or the use of e-cigarettes—is prohibited in all theaters.  A outside smoking area is designated.

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Is it okay if I text during a show?
Please TURN OFF your phones and mobile devices BEFORE each show.  

This is a policy we must enforce without exception.

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If I can't make it to a show, are there refunds?
There are no refunds.
Non-members may exchange their tickets for a different performance of the same show for a $10 per-ticket fee (reasonable restrictions apply) until 7pm the day before your scheduled performance. Exchanges can be made by phone 724-873-3576 or in person.

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Show Advisories
off the WALL does not proactively offer advisories about subject matter, as sensitivities vary from person to person. If you have any questions about content, age-appropriateness or stage effects (such as strobe lights or theatrical fog) that might have a bearing on patron comfort, please contact us. 

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